Governance & Risk Management Corporate governance Independent directors Risk frameworks Identification & prioritisation Due diligence Uncertainty analysis Sensitivity analysis			Policy Development Market, customer & stakeholder analysis Routes to market, segmentation & targetting Getting the benefits from new technology Service quality improvement
Business Planning VFM/ best value studies Cost benefit analysis Business case preparation Benefit realisation planning			Implementation Support Programme & Project management Change management Process design and improvement Improvement oriented audits R & D and Technology evaluation, management and audit